Privacy Policy

Effective Date: 04/14/2026

This Privacy Policy explains how Dutchman Paint Service ("Company," "we," "us," or "our") collects, uses, and protects information when you visit dutchmanpaintservice.com or interact with us. We are committed to handling your information responsibly and transparently.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly:

Your name, phone number, and email address when you contact us or request a quote

Details about your project or property when you submit a service inquiry

Appointment preferences and scheduling information

Information Collected Automatically:

Basic website usage data such as pages visited and time spent on site

Device and browser type when accessing our website

IP address and approximate location data

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested services

To prepare and deliver estimates and quotes

To schedule and confirm service appointments

To send appointment reminders and follow-up communications

To send SMS text messages for missed call responses, appointment confirmations, quote follow-ups, and Google review requests

To improve our website and customer experience

To comply with legal obligations

3. SMS and Text Message Communications

When you provide your phone number and interact with Dutchman Paint Service, you consent to receive text messages (SMS) from us for service-related purposes, including:

Missed Call Text Back notifications

Appointment confirmation and reminder messages

Estimate and quote follow-up messages

Google review request messages following completed projects

We send these messages through an A2P 10DLC registered messaging system, which means our messages are registered with wireless carriers to ensure reliable and compliant delivery. This registration helps protect you from spam and ensures our communications are legitimate.

Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message. After opting out, you will receive one final confirmation and no further messages will be sent. Reply HELP for assistance or contact us directly at (856) 462-3339.

We do not sell, share, or transfer your phone number or SMS consent to third parties for marketing purposes. Your consent to receive text messages is specific to Dutchman Paint Service and the service-related purposes described in this policy.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

With service providers who assist us in operating our website or delivering services (such as our CRM or messaging platform), who are bound to protect your information

When required by law, legal process, or government request

To protect the rights, safety, or property of Dutchman Paint Service or others

5. Data Retention

We retain your information for as long as necessary to provide services, respond to inquiries, and comply with applicable legal requirements. If you would like your information removed from our records, please contact us using the information below.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly if cookies are disabled.

7. Your Rights and Choices

You have the right to:

Opt out of SMS communications at any time by replying STOP

Request access to the personal information we hold about you

Request correction or deletion of your personal information

Contact us with any privacy-related questions or concerns

To exercise any of these rights, contact us at [email protected] or (856) 462-3339.

8. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security of your data.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services following any update constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Website: dutchmanpaintservice.com

Phone: (856) 462-3339

Email: [email protected]

Service Area: Camden County and surrounding South Jersey communities